Homeowners sue Shellpoint in seven-count suit over loss mitigation failures

Shellpoint Mortgage Servicing faces a seven-count federal lawsuit alleging it repeatedly mishandled a couple’s loss mitigation applications for more than eighteen months.

Thomas Maletick Jr. and Cynthia M. Maletick, homeowners in Pittsburgh, filed the suit on March 10, 2026, in the U.S. District Court for the Western District of Pennsylvania. The case, Maletick et al v. Newrez LLC d/b/a Shellpoint Mortgage Servicing (Case No. 2:26-cv-00389-NR), accuses the servicer of fumbling their efforts to avoid foreclosure — and, at one point, advancing the foreclosure while their application was still pending.

According to court filings, the Maleticks took out a $135,000 mortgage in October 2006. The loan was modified twice — in 2014 under the Home Affordable Modification Program and again in 2019. Shellpoint has serviced the loan since December 2016…

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