Residents of Duncanville, TX, experienced disruptions in emergency services yesterday as a regional 9-1-1 outage affected the area’s ability to connect with the critical hotline. As a safeguard, calls were directed to a backup center to ensure continuity. The Duncanville Police and Fire Departments, keen on maintaining public safety, swiftly informed the community about alternative measures in place during the interim. Residents were urged to use the non-emergency line at (972) 223-6111, option 4, should they encounter any trouble reaching 9-1-1, according to the City of Duncanville.