PLANO, Texas — For nearly six years, Marc Cox said his apartment in Plano has been a place of comfort, a spot where the morning sun filters through the trees and routines feel familiar.
But for the past few weeks, one basic necessity has been missing.
Cox lives at the Bellevue Spring Creek Apartments, where he said residents have gone more than two weeks without reliable hot water, a problem that’s turned everyday tasks into daily frustrations…