The federal government is looking to streamline its Social Security operations, and that means cutting down on the number of people who visit field offices.
The effort is designed to push people, mainly seniors, to Social Security’s app and website.
“The old people need to get in touch with someone, not through machines, because of the way we grew up talking to a person, person to person,” said Bernardo Velazquez, a retiree from Broward County…