Governor Kathy Hochul today announced the Metropolitan Transportation Authority (MTA) is on track to deliver a record-breaking year, following the success of the first six months of 2025. New York City Transit (NYCT), Long Island Rail Road (LIRR) and Metro-North Railroad ridership and on-time performance have all improved in the first half of the year, while customer satisfaction rates are up across all agencies. This comes while the MTA executes a historic capital plan, investing in state-of-good-repair work that will ensure the system continues to run reliably and safely for generations to come. Safety in the subway system continues to improve with overall major crimes dropping by 3.2 percent from the same period last year and by almost 10 percent when compared to pre-pandemic levels in 2019.
“MTA ridership, performance and safety are all improving dramatically in 2025, serving nearly six million New Yorkers every day and keeping New York moving,” Governor Hochul said. “Thanks to the investments we’re making in safer, more reliable and more frequent service, riders are benefitting every day. When transit is thriving, New York is thriving.”
MTA Chair and CEO Janno Lieber said, “The new MTA is a business-like organization that delivers for customers, and the proof is in the data – soaring ridership, historic levels of on-time performance and major improvements in customer satisfaction.”…