One North Carolina renter says that when a monthslong HVAC leak in their apartment left the area around the unit soaked and rusting, the maintenance team used a plastic bottle as part of its drainage solution.
The renter then took to Reddit’s r/HVACAdvice community to ask: “Is this normal?”
Here’s what to know
According to the Reddit thread, the original poster said they have been dumping out “a tote of water approximately every other day” and have noticed a new “damp/musty smell.”
The OP also said the wood near the HVAC was “visibly wet,” the metal looked “heavily rusted/corroded,” water was “actively dripping,” and part of the condensate drainage setup involved a plastic bottle.
The renter said the newest maintenance ticket had gone unanswered for two weeks and described it as their fourth request over the same issue. They also asked what tenant-rights options might apply in Raleigh and whether anyone in a similar situation had received a rent concession…