Long wait times create DMV headaches; state officials say they need more employees

Headaches continue for Triangle drivers looking for an appointment at the DMV.

Walk-ins are still seeing hours-long wait times at locations in Raleigh and Durham — with most appointments booked up for months. Per the DMV website , the earliest available appointment in Wake, Durham or Orange County is currently in early December.

“It’s just extremely frustrating. I mean, it takes so much time,” said Chris Haines, a Clayton resident who tried walking in to the West Raleigh DMV on Avent Ferry Road on Friday.

Haines said he waited for hours in Clayton on Thursday in an attempt to get his license renewed,. He’s also tried for several months to find an appointment but to no avail.

“They’re doing what they can do, and I understand that. But it’s just — it’s not servicing the people of North Carolina really well,” he said.

SEE ALSO | NC DMV offices work to clear backlog, add weekend day for people to get driver’s license

16 DMV offices throughout North Carolina will resume Saturday walk-in services as hundreds of thousands of North Carolinians had to wait for weeks to get a driver’s license.

Story continues

TRENDING NOW

LATEST LOCAL NEWS