RALEIGH, N.C. (WNCN) — Computer systems at the North Carolina Division of Motor Vehicles offices were back up and running Thursday evening after major outages led to long lines and hours of waiting this week.
Connections were restored at about 3:15 p.m., according to the North Carolina Department of Transportation, and DMV offices have since resumed processing transactions.
The outages caused a lot of problems for people who came in for services.
“I knew there was going to be a wait because it’s the DMV, but not this long,” said Lauren Hiller, who waited in line Thursday afternoon at a Raleigh DMV off Atlantic Ave.
NC DMV services back up after outages at offices across the state paused transactions
Hiller said she had been waiting more than three hours after arriving at 10 a.m.
“I’m worried that I’m not going to get it taken care of,” she said. “I took the day off work again to try to get it done.”
Hiller was trying to get her license renewed, something she has been trying to do for months. She said she has struggled to find a DMV with enough time for walk-ins. Plus, appointments are booked months in advance.