Every day at the east Raleigh DMV office, customers begin lining up at 7 a.m. Most of them wait around three and a half hours for service.
For a few minutes on Friday, Gov. Josh Stein joined them.
North Carolina’s Department for Motor Vehicles is facing a months-long backlog of appointments — with a typically busy summer season ramped up further by demand for REAL I.D. Stein has tapped a new commissioner for the department, who’s outlining both a series of quicker fixes and a longer-term “overhaul.” He and top transportation officials visited one of the offices as they delivered remarks on the plans…