CrossCountry Mortgage accused of RESPA violations, kickbacks

Six North Carolina borrowers have filed separate lawsuits against CrossCountry Mortgage and a local real estate brokerage, alleging they ran a kickback scheme disguised as a co‑marketing deal.

The complaints accuse the national lender of paying Raleigh Realty $15,000 per month in 2021 and 2022 in exchange for exclusive client referrals. Nearly identical filings also feature screenshots of messages purportedly sent by the brokerage’s president, instructing agents to stop sending clients to competing mortgage lenders.

Filed in June and July by Maginnis Howard, the suits allege CrossCountry EVP Charles Shackelford, though not named as a defendant, arranged the payments and fast‑tracked executive approval of the co‑marketing deal…

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