An ABC11 Troubleshooter investigation has uncovered that multiple patients were left with braces still on their teeth, and the person they say provided their orthodontic care has closed up shop. Furthermore, these patients say they are now learning she was not licensed to do the work they said she did on their teeth.
One patient, a Fayetteville woman, went to The Smiling Face Company in Raleigh for a full set of braces. She said her initial consultation was conducted via Zoom. After the consultation, she went to its office for treatment, and her braces were put on in early 2024. She said Ebony McBean, also known as Ebony Grady, applied and adjusted them during the last year and a half.
Recently, when it was time for another adjustment, the patient said, “When I called to make an appointment, it was like the phone was disconnected.”…