Melissa Harkema’s daughter has been seeing the same specialists at Renown Medical Center in Reno for six years. A pediatric gastroenterologist. An endocrinologist. Doctors who know her daughter’s history, her chart, her specific needs.
Then Melissa went to schedule the next appointment and was told the door was closed.
“I went to make the next appointment, and they said unfortunately we can’t schedule you anymore because you have Prominence Insurance,” Harkema told KOLO TV in July…