RICHMOND, Va. — Richmond’s Finance Director Sheila White gave her most comprehensive public report to the city council since her department was the target of an influx of taxpayers complaints at the beginning of the year.
White even summarized her updates as “the most honest finance presentation you’ve ever had” and did not hold back from addressing the department’s shortcomings.
“We are missing the mark, and I’m not happy with the level of customer service we’ve provided,” White said.
White referenced a CBS 6 story in her slideshow about a secretly recorded staff meeting following the terminations of some employees. In audio shared with CBS 6, White was heard expressing disappointment to her employees about the state of the organization.
“You need to know the report is accurate. Yes, I have fired people. I have a standard of excellence that I expect employees to meet. Yes, I told my team we are not hitting the mark. I said it because it’s true,” White said.
WATCH: Richmond Finance Director holds meeting after employee firings, tells staff: ‘We’re not hitting the mark’