HENRICO COUNTY, Va. — The Henrico County Department of Public Utilities is working to address the limited water pressure experienced by Henrico’s water customers this morning, especially in the Sandston, White Oak, and Varina areas.
The loss of water pressure is due to the quick rerouting of water services from the City of Richmond’s water facility yesterday afternoon for Henrico customers, combined with a water main break that is taking pressure from the water lines.
All Henrico water customers are currently being served from the Henrico Water Treatment Facility.
Public Utilities expects water pressure to be restored by this afternoon.
CBS 6 began receiving reports of outages and low water pressure in Henrico’s East End and at Richmond International Airport Tuesday morning.
Henrico County supervisor Tyrone Nelson provided an “unofficial” update via Facebook ahead of a scheduled 11:30 a.m. press conference.
“Two things happened. For those of in East Henrico, Central Henrico, we get our water from the City of Richmond. And so when the water plant went down in the City of Richmond yesterday, as soon as we found out, we immediately cut off the water flow,” he said. “We didn’t really have no issues. Water pressure did go down in some areas yesterday evening, but we’re trying to make sure that we store as much water in the east, while the plants get restored and fixed in the City of Richmond, because, again, that’s where we get our water from.”