RICHMOND, Va. — Before the Richmond Finance Department issued more than 8,000 incorrect rebate checks, the department had no standard protocols in place that could have helped prevent the issues, a city official confirmed.
On Monday, Interim Chief Administrative Officer Sabrina Joy-Hogg gave a presentation to city council members about the errors. She said Finance Director Sheila White was unavailable to speak to the council due to it being “her busiest time of the year.”
In March, the department printed 59,000 total checks that were to be mailed to property owners as part of a real estate tax relief approved by the council late last year. However, about 8,000 checks were addressed to the wrong person…