RICHMOND, Va. (WRIC) — The Department of Public Utilities (DPU) stated Tuesday that it is correcting utility bills for nearly 5,000 customers after a corruption in the utility meter reading back in October.
On Tuesday, Nov. 4, the DPU shared in a press release that, “After an extensive review of the data over the last two weeks, a single, correct bill will be issued to impacted customers reflecting both the previous and current billing period.”
This comes after an incident on Oct. 17 in which the DPU identified an equipment failure that resulted in the corruption of utility meter reading data for less than 5,000 customers on Richmond’s Southside…