RICHMOND, Va. — A Richmond homeowner is calling for changes to city code after experiencing months of billing problems with the Department of Public Utilities, including an erroneous $11,000 bill.
Martin Lederle-Ensign bought his Highland Park home in May 2020 and says he has paid his utility bills every month since. But this summer, he received a surprising letter from Richmond’s Department of Public Utilities telling him he needed to establish service at his address.
“We were really confused because we’ve been paying utilities for 5 years,” Lederle-Ensign said…