Editor’s note: This article was originally published on March 29, 2023. It has since been updated. Being kind and polite to those around us are crucial traits that can have a powerful impact on our relationships and interactions with others. When we are kind, we show compassion and consideration for others, and we can help make someone’s day a little bit brighter. Speaking politely is essential as it shows respect and consideration for the person and this is particularly important when interacting with service workers. A coffee shop in Grandin Village, Roanoke Valley, garnered people’s attention a few years ago for a sign that urged customers to be polite and called out those who don’t even say “hello” or “please,” reports WDBJ.