Franklin County, Virginia, has launched an online portal for public records requests under the Virginia Freedom of Information Act (FOIA). The portal is available at https://franklincountyva.nextrequest.com/ and uses the NextRequest platform from CivicPlus. Residents can submit FOIA requests at any time, track their status, and receive digital copies of records when possible.
The system provides 24/7 access and real-time updates for residents. It also reduces paperwork. For county officials, the portal offers a centralized workflow and supports document management. It includes an audit trail and tools for handling sensitive information…