ROCHESTER, N.Y. (WROC) — The New York State Department of Motor Vehicles says a sweeping, multi-year technology overhaul will lead to faster service, fewer outages, and shorter wait times for customers, but some residents will feel short-term disruptions first.
As part of the modernization project, all Monroe County DMV offices will be closed on Fridays for several weeks to allow staff to undergo required training.
Governor Kathy Hochul announced the modernization effort this week, saying the DMV is replacing decades-old computer systems that have caused delays, instability, and long lines at offices across the state…