The City’s Incident Management Team (IMT) received 440 calls for service last week and responded by engaging people experiencing homelessness, offering services and shelter options, and ensuring compliance with City laws and ordinances.
From Feb. 16-22, the IMT responded to 588 unique locations. A key component of that work is citywide outreach conducted by Neighborhood Resource Coordinators (NRCs) with the Department of Community Response.
Through regular outreach and crisis response, NRCs build relationships with unsheltered residents and connect them to case management, shelter options, behavioral health care and other supportive services. The team also coordinates closely with a network of community-based providers to help strengthen service connections and improve outcomes.
By maintaining a visible presence in the field and working collaboratively with service partners, NRCs help reduce health and safety impacts in surrounding areas while supporting pathways out of unsheltered homelessness.
Key IMT activity and service data from the reporting period:…