A customer at a Missouri Popeyes says she was attacked by the store’s manager after she asked for a refund, according to reports.
The unnamed manager at the St. Charles, Missouri, restaurant is facing a misdemeanor assault charge after allegations she repeatedly hit a customer in the lobby of the fast-food spot on Sunday evening, according to reports.
Donna Kendricks, 53, spoke to WKYT and says she went through the drive-thru at Popeyes to pick up food for a friend’s surprise party.
“They told me it would be 12 minutes for the chicken. They were out of the mild,” she told WKYT. “I told them, ‘Not a big deal,’ and they asked me to pull forward, so I did.”
Hendricks tells the outlet that after 20 minutes, she went inside the store to check on her order and they told her they needed a few more minutes and they would bring the order to her in her vehicle. Hendricks tells the outlet that she complied but waited beyond the three minutes they said the food would be ready.
Hendricks told WKYT that another 15 minutes passed, and she was going to be late to the party, so she went back inside to cancel her order and ask for a refund.