The Brief
- Months after the city said irregular water billing issues were resolved, residents are still getting high bills.
- A homeowner received $2,200 for one month compared to the usual $79 bill.
- New measures adopted by council to help customers with erroneous bills are not helping the homeowner in a now 10-month fight.
ST. PETERSBURG, Fla. – Months after the City of St. Petersburg claimed its water billing issues were resolved, residents are still opening shocking bills — and getting little to no help.
What they’re saying:
Michelle McConnell has lived in her childhood home for years, always paying a consistent $79 water bill. That all changed in February when she opened a bill for $2,200, alleging she used more than 130,000 gallons of water, enough to fill up a residential swimming pool at least five times.…