A Salt Lake City boba shop shared security camera footage that appeared to show a woman entering the business, speaking with customers, and then throwing items. The account Sunny Honey | Utah Boba & Desserts (@sunnyhoneyslc) posted the clip on Instagram, which has drawn over seven million views. On-screen text in the reel read, “The heartbreaking reality of owning a small business” and “Explicit language.”
The footage appeared to depict a yellow-walled dessert shop. A customer in a grey shirt stood at the counter while a staff member in a green shirt worked behind it. A woman in a black jacket and jeans entered from the right and began shouting. She grabbed items from the counter and threw them onto the floor as the staff member backed away.
The woman then picked up a large object, hurled it to the ground, kicked over a yellow stool, and threw a chair across the room before sweeping remaining items off the counter.
Owner describes prior encounter and stresses staff safety after second visit
The shop’s Instagram caption stated that the team had to close early the previous day after “someone came into our shop and completely trashed it and threatened our team.” The caption added that the business closed while dealing with the situation and apologized to anyone who found the shop unexpectedly closed.
It described the cost of repairs as coming “straight out of the business” and noted that customers and staff experienced the events. The team said they were able to reopen the next day thanks to staff and management…