Utah’s Office of Homeless Services recently submitted a funding request to the governor to build a new comprehensive homeless services campus in Salt Lake City. Utah needs comprehensive solutions to homelessness, but the operational vision taking shape should concern us all.
Joseph Grenny and The Other Side Academy have been positioning their model for this project, framing homelessness as a market failure solvable through service consolidation, civil commitment and a strident focus on personal accountability. All other homeless service providers are being characterized as ineffective, unaccountable and unconcerned about outcomes.
This narrative is not only inaccurate; it is harmful…