Just weeks after long-running issues with the San Diego Police Department’s complaint portal came to light in a Times of San Diego news report, major improvements have been made to the online system.
The problems were uncovered in a one-year effort by Armando Flores, a member of the San Diego Commission on Police Practices. His expertise with computer software aided him in his research.
After the Times story was published on June 30, Flores reached out to various stakeholders involved in police misconduct issues, including the office of Chief Scott Wahl, where Community Liaison Manager Lyndsay Winkley “let me know they were looking at this a week after the Times story. They found this to be serious.”
Lt. Travis Easter with the SDPD Media Relations Unit confirmed the changes happened quickly. “The upgrade was completed last week,” he said. “We do have an IT Department and they were very instrumental in getting this done. “…