Evaluation of Project Roomkey finds program had lasting impact on homelessness

Independent evaluation conducted on pandemic-era program Project Roomkey 03:25

SAN FRANCISCO — An independent evaluation of Project Roomkey found that the program did what it was supposed to do: get people off the streets and into housing. It also taught advocates and those seeking housing important lessons.

Mercedes Bullock’s life journey has been one of immense resilience and triumph over adversity.

“I was born at General Hospital to a drug-addicted mother, so I instantly went into the San Francisco youth system,” Bullock told KPIX.

Working at the Coalition on Homelessness became a turning point for Bullock. She transitioned from experiencing homelessness to advocating for those in similar situations, finding solace in her newfound stability for herself and her 14-year-old daughter.

“Everything changes when you get housing. It’s crazy how much your attitude changes and your outlook on life gives you so much hope, and you are more productive,” Bullock said.

Mercedes’s personal journey resonates deeply with the success of programs like Project Roomkey, which provided her with temporary shelter during the challenging times of the pandemic.

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