In San Francisco, changes to the city’s 311 app are making it easier to report unhoused people on the streets, one of the top priorities for the Lurie administration.
The city’s 311 app and call center is where people report issues like overflowing trash, graffiti and sidewalk cleanups. But as the homeless crisis intensifies, now the city is also adding two categories: to report an encampment or a person in distress. Officials are hoping this will help the city’s response strategies…