For months, my advice to anyone renewing a California driver’s license has been direct and unwavering:
Do not go to a DMV field office and struggle with the written tests, which have been littered with confusing and irrelevant questions. Do go online, instead, and from the comfort of your own home, take the “NO FAIL” eLearning course.
So, when I got my license renewal notice in the mail a few weeks ago, I knew just what to do.
Or so I thought.
I was hoping for an easy cruise around the block, like the dozens of readers who sent me their endorsements of eLearning.
It’s “fantastic,” said Robert, a Studio City psychologist, who found eLearning “less stressful” than the traditional test because you’re at home and there are no “picky” or “vague” questions. He completed the course, which is more of a driver-ed rules-of-the-road refresher than a test, and finished up with the required trip to a field office for a photo and an eye exam.
But others wrote to me in frustration, saying they couldn’t figure out how to access eLearning, or that it hiccuped and froze, or that they went to DMV offices to complete the process and were told there was no record of them having taken the course.