Complaints pile up after long-time solar company abruptly shuts doors

TAMPA, Fla. (WFLA) — Complaints are mounting against a Sarasota-based solar company that has been in business for decades, as customers say they paid tens of thousands of dollars for solar projects that were never completed or for warranty work that was never performed.

Some customers report that the company’s phones have recently been disconnected.

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Rick Cook of Palmetto said he has had solar panels for years, but his system has not worked since June because of a broken inverter. According to Cook, Solar Direct was supposed to repair the inverter under warranty but canceled his service appointment in August…

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