While its image is one centered around giving back to first responders, that’s not the experience many customers reported from Firehouse Subs in Pooler on Veterans Day. The Savannah-area location of this national sandwich chain is facing serious backlash on social media following some reported rudeness and disrespect to those coming for the Veterans Day special on Monday. The company was offering a free meal including a medium sub, chips or cookie, and a drink for all veterans and active-duty service members.