POOLER, Ga. ( WSAV ) – The company that owns Firehouse Subs has apologized after a Georgia veteran shared her family’s negative interaction with a franchise owner on social media.
Brianna Lancaster and her mother Aimee Eisensmith, who are both veterans, visited the Pooler, Georgia, location on Veterans Day to take advantage of its special deal for vets and active duty military, according to Lancaster’s Facebook post.
While there, Lancaster said the owner lamented how much money the restaurant was losing and that veterans were entitled. Lancaster and Eisensmith said name-calling followed and they were ordered to leave the restaurant.
“We’ve noticed over and over again, it’s not just us,” said Eisensmith. “This went on all day. It’s gone on previously. This has just been his attitude toward Veterans Day in general, that’s why we spoke up.”
“My thing is there’s a lot of homeless vets. They could’ve gone in there and been met with that attitude. There’s people who are veterans that this time of year is hard for them. They could’ve gone in there and been met with that attitude.”