A Bluffton man whose $10,000 Rolex watch vanished from its package is suing UPS and a local franchise for damages, alleging the shipping giant wrongfully denied his insurance claim after painting a deceptive picture of the insurance plan’s benefits.
Filed Friday in Beaufort County civil court, the lawsuit names The UPS Store, Inc. and a franchise location in Bluffton’s Buckwalter Place as defendants. It accuses both of “unfair and deceptive trade practices.”
The case is part of a larger pattern of mail delivery issues in the Hilton Head Island area, including a recent UPS service hiccup on Daufuskie Island and a rise in checks being stolen from letters sent through the U.S. Postal Service. Last year, both a UPS assembly line worker and USPS carrier working on Hilton Head were criminally convicted of stealing from residents’ packages and letters…