Metro Employee in Maryland Goes Viral for Helping Customers Through Flooded Station

A Washington Metropolitan Area Transit Authority (WMATA) station manager in Silver Spring has become a social media sensation for his quick thinking and dedication to customer safety during a recent storm (video below).

The incident, which took place last month, saw the manager go above and beyond to assist passengers after heavy rain caused water to flood parts of the station.

The heartwarming story went viral after Metro shared a video highlighting the manager’s actions. The post is titled, “in a world where you can be anything, be kind.”…

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