When Wok & Karahi in Spring, Texas, lost its only server, owner Abbas Zoeb replaced the role with an AI host named Haniya instead of hiring a new worker.
Zoeb, a former software engineer at Google, said the family-run Chinese, Indian, and Pakistani restaurant now saves thousands of dollars a month.
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According to Fox 26 Houston, the restaurant rebuilt its service flow by pairing Haniya with QR-code ordering and prepayment. The system speaks seven languages and can answer calls after closing.
The software costs $300 a month, or about $10 a day. Zoeb said the restaurant is saving $9,650 a month. About $3,500 comes from cutting the server salary, while the rest reflects efficiency gains and recaptured revenue…