The interview is edited for clarity.
FRED FLETCHER – FIERRO: It’s Morning Edition on KRPS. I’m Fred Fletcher Fierro. A popular quote about impersonation goes like this. Imitation is the sincerest form of flattery that mediocrity can pay to greatness. That’s from Oscar Wilde, of course. Recently, the Better Business Bureau has had reports of people impersonating businesses. And I would assume, Pam, that these are businesses that are doing good work. Regional director of the Better Business Bureau office in Springfield, Missouri, Pamela Hernandez joins us this morning to tell us more. Good morning, Pam.
PAM HERNANDEZ: Good morning. And I love starting off with an Oscar Wilde quote. Thank you for that…