SPRINGFIELD, Mo. — This week, across America, many are celebrating National Public Safety Telecommunications Week, honoring 911 dispatchers for their work.
It’s a recognition that many are welcoming.
“I think morale is huge because people feel seen and they feel like they’re appreciated for what we do,” Amie Engel said. “Every single day is an adventure. You’re constantly being challenged with new things, trying to find new ways to help people solve problems.”…