The City of Phoenix will start shutting off water later this month for customers who are more than four months behind on their bills.
Starting Nov. 16, water shutoffs will start for accounts that haven’t paid for more than four months. The city announced the change Oct. 1, marking the return of a practice Phoenix paused in March 2020 at the start of the COVID-19 pandemic.
The city says more than 9,000 accounts are seriously delinquent, and owe nearly $24 million. That total includes water, wastewater, and solid waste charges, plus taxes and fees. Based on its own review, the city says Phoenix is the only water utility in Arizona that does not disconnect residential service for significantly delinquent accounts…