National Emergency Medical Services (EMS), the contracted for-profit 911 emergency ambulance provider for Oconee and Athens-Clarke counties, has recently drawn criticism from public officials over response times and call prioritization.
The Athens-Clarke County (ACC) Mayor and Commission meeting in September showcased the twice-yearly report on the performance of emergency medical services in Athens, revealing that total response time for calls in urban areas was seven minutes and 48 seconds compared to 10 minutes and 41 seconds in non-urban areas from April to June of this year.
District 8 Commissioner Carol Myers questioned the map National EMS employs to decide how fast its fleet of ambulances needs to respond to a medical 911 call…