HONOLULU (KHON2) — The Hawai‘i Department of Commerce and Consumer Affairs has announced that a group of 50 state attorneys general has settled with Marriott International, Inc.
This settlement is part of an investigation into a serious data breach affecting one of Marriott’s guest reservation systems.
The Federal Trade Commission (FTC) has also been involved and has reached a similar agreement with Marriott.
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As part of the settlement with the attorneys general, Marriott will:
- Improve its data security practices.
- Provide certain protections for consumers.
- Pay $52 million to the states involved in the investigation. Hawai‘i will receive $438,045 from this payment.
Marriott bought Starwood in 2016 and took control of its computer network that same year. However, from July 2014 to September 2018, hackers accessed the system without being noticed.
This breach affected 131.5 million guest records, mainly from customers in the United States. The leaked information included: