You pick up your DoorDash order from a knee-high robot on a Chicago sidewalk, grab your bag, and walk away. According to two proposed class-action lawsuits filed Oct. 9 in Cook County, that brief exchange may have been enough for the machine to measure your face and hands without your knowledge.
The complaints target Coco Robotics and Serve Robotics, alleging both companies collected customers’ biometric information without the written notice or consent required under Illinois law. Both companies deny the allegations, and nothing has been proven in court.
What the Lawsuits Claim
Two plaintiffs, two delivery platforms, one core accusation.
Plaintiff Mitchell Breidinger alleges that a Coco robot delivering his DoorDash order recorded his face, head, and hands using onboard cameras. The complaint further alleges that , a technology that fires laser pulses to map surrounding environments by measuring distances, captured the geometry of those same body parts while a remote operator watched the delivery in real time…