FRAMINGHAM – Stop & Shop stores across Massachusetts had empty shelves on Monday due to a cyberattack.
Stop & Shop shelves empty
People walking into the store ready to stock up before Thanksgiving had to leave empty-handed.
“I can’t buy carrots. I can’t buy lettuce. The vegetables are slim and the meat department is low,” shopper Jim Noto said. “Very disappointing especially this time of the year. It’s just a shame because they are losing a lot of customers.”
“Empty. Completely empty! All of it,” said Maryanne Lambert, who could only get half of her grocery list.
“The produce just wasn’t there. It was awful. What’s going on?” Instacart shopper Tina Diblasi said. She is thinking of taking a vacation from the delivery service until the shelves are stocked again.
Shoppers said they are going to find another store to get their necessities ahead of the upcoming holiday.
Cybersecurity issue
Stop & Shop says it’s a cybersecurity issue affecting its parent company, Ahold Delhaize, and that they have placed signs in stores that tell customers it was because of an IT systems outage.