The Ohio Turnpike announced they will suspend all late fees and collections for customers who received invoices and Ohio BMV registration holds, according to their website .
Ohio Turnpike has a new toll system
The Ohio Turnpike changed its toll systems and built new toll plazas in April, which allows E-Zpass drivers to pass through without stopping, according to the Turnpike website .
The Turnpike has received an influx of calls from customers about unpaid toll invoices. Coupled with continued smishing scams texts asking for money for unpaid tolls, the organization has suspended all late fees and registration holds to give customers time to adjust to the new toll system.
What to do when you reach a toll plaza
If you don’t have an E-Zpass, it’s important to pay attention to where you should go with the new toll system. When entering a toll plaza, make sure to:
- Follow the overhead signs when entering the toll plaza
- Enter the correct toll booth lanes
- Stop at the toll booth and pay the toll