WILKES-BARRE — Since the start of the Shapiro Administration, the Department of Labor & Industry (L&I) has made great strides toward improving the efficiency of Pennsylvania’s Unemployment Compensation (UC) system, ensuring it is now more accessible and supportive than ever for Pennsylvanians experiencing job loss.
Through collaborations with community-based organizations, enhanced technology and increased funding, the Shapiro Administration continues its commitment to breaking down barriers to access and delivering timely benefits to eligible Pennsylvanians.
“Even during historically low unemployment, Pennsylvanians need a reliable safety net in the event of unexpected job loss,” said L&I Secretary Nancy A. Walker. “We’ve prioritized efficient customer service and quicker turnaround times, ensuring families and communities have the resources and — perhaps most importantly — the timely assistance to recover faster. In 2024, we achieved significant milestones, and we’re committed to building on this progress.”