RICHMOND, Va. ( WFXR )– The Virginia Department of Motor Vehicles (DMV) is alerting the public planning to go to the DMV about upcoming delays at customer service centers from May 7 to May 9.
According to the DMV, staff is taking a brief step away from customer service counters to take part in virtual safety training.
“We believe that good customer service extends far beyond just getting you in and out of the door with time to spare. We prioritize the safety of our customers and employees when you come in to visit DMV,” said DMV Commissioner Gerald Lackey. “DMV offices across the state served over 4.6 million people last year, and we want to ensure we are prepared to the best of our ability if one of our customers is in need. But this isn’t just about fire drills and medical emergencies, we also want to make use of our large statewide footprint to combat human trafficking. By training our employees to recognize signs of those who may need help, we can be extra eyes and ears looking to intervene for those who may need it.”