STATEN ISLAND, N.Y. — After a pattern of canceled bus service on Tuesday and Wednesday morning, the Metropolitan Transportation Authority (MTA) says it is looking at new ways to improve service on Staten Island.
Between the two days, official alerts from the MTA warned that 12 of the borough’s express bus routes had trips canceled, primarily during the early morning rush hour.
Additionally, on Wednesday morning 23 of the 31 local and limited bus routes on Staten Island had service delay alerts on the MTA’s mobile app, warning that customers should expect a longer wait than usual for local buses like the S40, S48, S78 and S62 lines, among others.
On social media, Staten Islanders complained that buses like the SIM8 had multiple trips canceled during the morning, and the ones that did arrive had very limited seating because of all the canceled trips…