When you purchase a car, it’s often that an extended warranty will be offered. However, when a Lodi woman went to use the protection plan she purchased, she was told the company was out of business.
Mary Woods then called CBS13 and the Call Kurtis consumer investigative team to look into it.
These extended vehicle warranties usually cost several thousand dollars and are supposed to give you peace of mind should something go wrong with your car.
Through the years, we’ve done stories on other car warranty companies vanishing, too.
Should you purchase one?
Woods, 72, told us the transmission on her 2016 Acura MDX started acting up.
“And, so I thought, great, now what?” she said.
The widow remembered that she paid for a five-year road plan, which would cover half of any repair up to $2,000 per year. But, Woods learned that Matrix, the company she paid $2,592 for this protection, went bankrupt last summer.