From one complaint to dozens: Growing number of Central New Yorkers report missing, opened mail

SYRACUSE, N.Y. (WSYR-TV) — What started as one Central New York woman’s story about tampered mail is now raising broader concerns across the region.

After NewsChannel 9 shared Louise Westfall’s experience, dozens of viewers reached out with similar stories. Some reported missing cards, others opened envelopes, even stolen gift cards.

Now, NewsChannel 9 is taking those concerns directly to the federal agencies responsible for investigating…

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