Post offices across New York State are going to look very different.
USPS Confirms Major Upgrades
The United States Postal Service is moving forward with a major modernization effort, bringing “technology-forward” lobbies to post offices across the country.
“Modernizing our retail spaces is about meeting customers where they are today,” Director of Retail Operations at USPS Tracy Raymond said. “People expect speed, clarity, and technology-driven convenience—and that’s what our new lobbies deliver, while still offering the trusted, in-person attention that defines the Postal Service.”
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The redesigned spaces are part of the USPS’s “Delivering for America” plan. Officials note the plan focuses on improving service, streamlining operations, and boosting customer experience…