Getting admitted to Upstate’s ER in Syracuse? The virtual nurse will see you now

Syracuse, NY — Upstate University Hospital is changing how it admits and discharges dozens of patients each day, a move that is speeding up emergency room admissions and freeing up nurses to provide more bedside care at its two hospitals.

Traditionally, patients meet face-to-face with nurses and staff to check into the ERs and out of hospitals.

Now, these interactions are handled remotely by a nurse sitting at an Upstate command center in DeWitt…

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